Management that Works

I'm reading through The New Economics by W. Edwards Deming. That his methods get results is demonstrated by the postwar success of the Japanese automobile industry after he trained them in his system. More recently, his methods have contributed to the current success of the Ford motor company.

Every page of his book has one or more gems. Here's one:

"Reward for good performance may be the same as reward to the weather man for a pleasant day."